Shipping policy
Shipping Policy
Thank you for shopping with us! Below is our shipping policy to ensure a smooth experience when purchasing your hip-hop board game.
Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive a confirmation email with your tracking information once your order has been shipped.
Shipping Rates and Times
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Domestic Shipping (USA):
- Standard Shipping: $[varies based on location] (delivery within [2-5 business days]).
- Standard Shipping: $[varies based on location] (delivery within [2-5 business days]).
-
International Shipping:
- Rates vary based on location and will be calculated at checkout.
- Rates vary based on location and will be calculated at checkout.
Order Tracking
- Once your order is shipped, you’ll receive a tracking link via email to monitor your package’s journey.
Customs and Import Fees (For International Orders)
- Buyers are responsible for any customs fees, duties, or taxes applied by their local authorities.
Missing or Delayed Shipments
- If your shipment is delayed, please check the tracking information or contact our support team at [sales@therapboardgame.com].
- Lost packages may be eligible for a replacement or refund after verification.
Contact Us
For questions about shipping, reach out to us at [sales@therapboardgame.com]
We appreciate your support and can’t wait for you to enjoy the game!